Fraud Prevention & Risk Manager

Position Summary Individuals in the job are responsible for assisting Tropical Financial Credit Union in the achievement of its purpose of guiding members successfully through the financial marketplace.

The Fraud Prevention & Risk Manager is responsible for supporting and administering the Credit Union's physical security, fraud prevention, and risk management programs.

Reporting to the VP of Physical Security & Risk Management, this position plays a key role in protecting the Credit Union's members, employees, assets, facilities, and reputation through proactive security measures, fraud prevention initiatives, risk assessments, data analysis, and incident response.

This position requires a highly analytical and technology-savvy professional who can navigate multiple Credit Union systems to gather, retrieve, analyze, and interpret data to identify trends, mitigate risk, support prevention efforts, and enhance organizational security.

The Fraud Prevention & Risk Manager collaborates closely with Operations, Compliance, Information Security, Internal Audit, Human Resources, and branch leadership to support a safe and secure environment across the organization.

Essential Duties and Responsibilities: Physical Security Operations Support the administration and maintenance of the Credit Union's physical security program across all facilities.

Monitor and oversee security systems, including access control, alarm monitoring, surveillance cameras (CCTV), visitor management systems, and related technologies.

Conduct branch and facility security reviews to identify vulnerabilities and recommend corrective actions.

Respond to security incidents and coordinate appropriate follow-up activities.

Assist in maintaining emergency response, incident reporting, disaster recovery, and security-related procedures.

Partner with branch and department leaders to address security concerns and implement solutions.

Fraud Prevention & Loss Mitigation Support the Credit Union's fraud prevention efforts by identifying, analyzing, and monitoring suspicious activity, fraud trends, and emerging risk trends.

Review and analyze information from multiple systems to identify unusual patterns, anomalies, or potentially fraudulent activity.

Collaborate with internal departments to address fraud-related concerns and recommend preventive measures.

Develop recommendations to strengthen controls and minimize risk and fraud losses.

Prepare documentation, reports, and case summaries related to fraud events and resolution activities.

Serve as a resource to employees regarding fraud prevention, awareness, and reporting procedures.

Risk Management Identify and assess physical security, operational, and fraud-related risks.

Support risk mitigation initiatives and corrective action plans.

Assist with security assessments, internal reviews, audits, and regulatory examinations.

Monitor industry trends, fraud patterns, and emerging threats affecting financial institutions.

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