Relief Manager

Job Title: Relief Manager Department: Store Management Reports to: Store Director/ Assistant Store Director POSITION SUMMARY: Responsible for all aspects of the entire store that they are assigned in the absence of the Store Director, Assistant Store Director or Grocery Manager.

The Relief Manager ensures that all company directives are executed within expectation with the intent of maximizing sales and profitability while simultaneously minimizing expenses and any losses.

ESSENTIAL FUNCTIONS (responsibilities include, but are not limited to): - Promotes and maintains proper and efficient service of customers.

- Directly assists in all aspects of the Front-End operation and ensures front-end procedures are followed for store opening and closing functions successfully.

- Responsible for approving checks, processing money orders and Western Union transactions, reconciling the safe, balances and accounts for all cashiering tills.

- Conducts floor checks, ensuring that the shelves are adequately stocked, products merchandised properly rotated, price integrity enforced according to company standards in all departments.

- May directly train, develop and supervise all employees.

- Ensures that the store complies with the rules/regulations of various government/regulatory agencies and abides by and enforces all company policies and procedures fairly and consistently.

- Assists in reviewing and controlling expenses within the store and takes appropriate loss prevention measures.

- Ensures good communication is maintained between associates, store management, and the retail support center staff.

- Fosters a harmonious positive work environment and provides a safe and sanitary environment for customers and associates.

- Ensures all company programs, philosophies and company image are carried out and maintained and fosters good relationships in the community and collaborates with business partners.

- Performs other related duties as needed as assigned by manager OTHER DUTIES / RESPONSIBILITIES: - Use of proper safety procedures - Occasional receiving of merchandise with or without the DSD (direct store delivery) gun.

- Drives forklift to receive or move around merchandise throughout warehouse.

- Periodic taking of, downloading and auditing inventories.

- Able to multitask, listen to directions and follow through independently - Able to deal with difficult customers, have good communication and observation skills - Able to work with a team and independently when needed EXPERIENCE / EDUCATION: - High school / Secondary school diploma or GED - Must be at least 21 years of age in accordance with company policy - Possesses a food handling license - Possesses First Aid / CPR / AED Certification SKILLS AND ABILITIES: - Previous experience working with the public - Able to use box cutters - Knowledge of location of products - Working knowledge of produce codes required, while able to differentiate between different produce products required - Proficient in Micros...