Specialist, Safety Compliance and Claims

Position Summary The Compliance & Claims Specialist is responsible for maintaining full regulatory record-keeping compliance across DOT and OSHA, while managing the full lifecycle of workers' compensation and auto-liability claims.

Key Responsibilities Regulatory Record-Keeping DOT Compliance Maintain driver qualification (DQ) files in accordance with 49 CFR 391, including applications, MVRs, medical examiner certificates, road tests, and employment verification.

Track, record, and report pre-employment, post-accident, random, reasonable suspicion, return-to-duty, and follow-up drug & alcohol testing under 49 CFR Part 382.

Record, categorize, and retain all DOT recordable crashes with supporting documentation.

OSHA Compliance Maintain OSHA 300, 300A, and 301 injury and illness records; post the 300A summary annually as required by 29 CFR 1904.

Record, categorize, and retain all recordable workplace injuries and illnesses with supporting documentation.

Workers' Compensation Claims Lead Serve as primary liaison between injured employees, supervisors, medical providers, adjusters, and legal counsel.

Report new workers' compensation claims to the carrier within established timeframes and confirm first notice of injury documentation is complete and accurate.

Monitor claim status, reserves, and payments; review adjuster diaries and challenge reserve levels or treatment denials where warranted.

Coordinate modified duty and return-to-work placements with operations, ensuring transitional assignments align with medical restrictions.

Track open claims to resolution, including identification of claims appropriate for settlement, mediation, or litigation management.

Maintain claim files in the designated system of record, including medical documentation, wage records, correspondence, and reserve adjustments.

Analyze loss runs monthly to identify trends, large-loss exposure, and claims requiring escalated handling.

Auto/General Liability Claims Lead Document and report fleet auto-liability claims, including third-party bodily injury, property damage, cargo, and physical damage.

Coordinate accident reconstruction, scene documentation, witness statements, police reports, and driver statements at first notice.

Pursue subrogation and salvage recovery against at-fault third parties, including coordination with subrogation vendors and legal counsel.

Monitor open auto claims against reserve adequacy, litigation status, and settlement limits.

Track recoveries and report on subrogation outcomes Ensure contractor/vendor Certificate of Insurance (COI) are accurate and up to date.

KPI Development & Reporting Design, build, and maintain a comprehensive KPI framework spanning both compliance and claims functions, with metrics tied to regulatory standing, loss frequency, loss severity, and cost of risk.

Maintain and communicate monthly, quarterly, and annual safety incentive program.