Service Planner

Join our Service Order Management team as a Senior Assistant I and become the essential connection between customer orders and flawless service delivery.

If you thrive on accuracy, collaboration, and keeping operations running smoothly, this role is for you.

What will you do?


* Enter and book service orders and contracts in ERP systems with precision and attention to detail


* Validate product installations, billing accounts, pricing, and service entitlements to ensure order accuracy


* Monitor data flow to CRM and billing systems while applying financial rules and tracking gross margins


* Partner with sales and logistics teams to resolve order issues and support on-time service delivery

What are the key skills we are looking for?


* Adaptability - foundational level; adjusting to changing priorities and order requirements in a fast-paced environment


* Collaboration - developing level; coordinating effectively across sales, logistics, and service teams


* Communication - developing level; liaising with stakeholders to clarify order details and resolve issues


* Contract management - developing level; administering service contracts and ensuring compliance with terms


* CRM tools - developing level; managing customer data and tracking service order status


* ERP systems - developing level; entering and validating orders to maintain data integrity


* Customer orientation - developing level; ensuring order accuracy to support exceptional service delivery

What qualifications will make you successful?


* Exceptional attention to detail and a commitment to maintaining high data quality standards


* Proactive problem-solver who knows when to escalate and when to take initiative


* Ability to juggle multiple priorities and meet deadlines with minimal supervision


* Collaborative mindset with a focus on supporting team success and operational excellence

What's in it for me?


* Be a key player in delivering seamless service experiences that delight customers


* Develop your skills across ERP systems, contract management, and cross-functional collaboration


* Join a team that values precision, teamwork, and continuous learning


* Grow your career in a dynamic environment with opportunities for advancement

Ready to make an impact where accuracy meets action? We'd love to hear from you!

At Schneider, we believe that every employee is a talent who deserves equal opportunities.

This means you matter.

Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you.

We value you".

It's more than just pay and benefits- it's a meaningful investment in you.

It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S.

based position, the expected pay range is USD 68,000 - USD 102,000 per year.

This pay range includes base pay and short-term...