Dispatcher - Emergency Services

Ford County Dispatcher-Emergency Communications Fund GeneralDepartment: Emergency CommunicationsFLSA Status Non-exemptReports To: Supervisor-Emergency CommunicationsJob Status: Full Time/ hourlyTravel Required: some travel required Work Schedule: 12-hour shiftsPublic Safety-includes nights, weekends and holidays Position Summary: Under the supervision of the Emergency Communications Assistant Director or Emergency Communications Director, this position accurately, quickly and courteously receives emergency and non-emergency telephone calls for police, fire, emergency medical or other public safety services.

Essential information is obtained from the caller to quickly and accurately assign the appropriate units and resources to render aid for each public safety incident.

Provide communications coordination between agencies and resources and otherwise provide support for all public safety response services following established policy and procedures.

Essential Functions: Reasonable Accommodation Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Function Statement(s) Operate an emergency communications system, data terminal and base station or mobile unit two-way radio to maintain continuous contact between officers and public safety agencies in conformity with all Federal, State and Local law; Know and use appropriate radio codes and phraseology; Make rapid independent decisions and coordinate communications under life-threatening situations and emergency conditions; Send out emergency notifications on the current alert system; Set off warning sirens when necessary; Update data to ensure computer system information is accurate; Assist the public when non-emergency questions are posed when possible; Maintain positive rapport and form professional relationships with coworkers and local officials; Monitor alarm and warning systems such as the National Weather Service, teletypes and security alarms; MARGINAL FUNCTIONS Public Relation/Education program presentations as assigned Troubleshoot equipment Respond to disaster or extreme exigent circumstances as assigned Position qualifications Must be a United States Citizen Possess a valid Kansas Drivers License or obtain one within 30 days of employment Pass a criminal background check.

Pass a post-offer drug screen.

Meet all required education and certification within 12 months of accepting this position.

SKILLS & ABILITIES Experience: This is an entry-level position.

Experience in customer service, data entry, public safety is helpful.

Education: High School diploma or equivalent is required.

On the job training is mandatory and may include: Certification through National Crime Information Center (NCIC) and /or Kansas Criminal Justice Information System (KCJIS); Emergency Medical Dispatch (EMD); Cardiopu...