Banquet Administrative Coordinator

About Us

The Woodlands Resort, Curio Collection is the perfect retreat in the Houston Area, and only 2 miles away from The Woodlands Waterway.

The resort is celebrating 50 years along with The Woodlands township.

At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People.

Where people work is a choice.

Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel.

At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Compensation
Salary Range: $23.00 - $23.00 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

The Banquet Administrative Coordinator provides administrative, financial, and operational support to the Banquet Department.

This position is responsible for the daily reconciliation of banquet checks between the property's POS system and event management system, ensuring that all banquet revenue, charges, payments, adjustments, and event details are accurate and properly accounted for.

The position requires a high level of attention to detail, organization, confidentiality, and follow-through.

The Banquet Administrative Coordinator works closely with Banquet Operations, Catering & Conference Services, Food & Beverage, Finance, and other departments to identify and resolve discrepancies and ensure accurate and timely financial reporting.

Essential Responsibilities

Daily Banquet Revenue Reconciliation


* Reconcile all banquet checks from the POS system against the event management system on a daily basis.


* Verify that all events that took place have been properly closed and charged.


* Compare banquet checks, BEO/event details, and POS transactions to ensure accuracy.


* Verify food, beverage, rental, labor, service charge, gratuity, and other applicable charges.


* Identify discrepancies between the POS and event management system and research the cause.


* Coordinate with Banquet Captains, Managers, Catering/Conference Services, and Finance to correct discrepancies.


* Verify that all adjustments, discounts, voids, transfers, comps, and corrections are properly documented and authorized.


* Ensure checks are assigned to the correct event, outlet, revenue center, and payment method.


* Confirm that all applicable ser...