Sr New Business Developer, Tier 1 Retail

Senior New Business Developer, Tier 1 Retail

Job Summary

The Senior New Business Developer is responsible for driving net-new business by establishing relationships and creating selling opportunities within Tier 1 national and global retailers.

This role is focused on building trust with new prospects and generating high-value opportunities that expand ACI Worldwide's in-store and on-channel solutions footprints.

Success in this role requires a self-starter mindset, strong business development skills, and the ability to create opportunities from the ground up.

The Senior New Business Developer owns quota attainment for net-new logos within their territory and reports to the SVP of North American Sales.

This individual must deeply understand customer needs, partner with cross-functional ACI resources, and position ACI's value proposition effectively to close deals.

Expertise in selling complex payment solutions is essential.

Key Responsibilities


* Drive net-new logo acquisition in assigned territory and achieve individual sales quota.


* Own prospect relationships, identifying and engaging key stakeholders and decision-makers at national and global retailers.


* Act as the primary orchestrator of the sales process, coordinating internal resources to deliver compelling customer conversations.


* Maintain expert-level knowledge of customer needs in POS, payment orchestration, and fraud solutions, aligning ACI's offerings to address the business challenges of enterprise retailers.


* Identify and develop opportunities to further establish ACI's omni-channel footprint covering both in-store and secure eCommerce solutions.


* Maintain and update master account plans, ensuring alignment with ACI's strategy and bringing in technical specialists as needed.


* Conduct regular customer due diligence (news, financials, competitive landscape, organizational changes).


* Provide timely updates to leadership on key developments and next steps to advance opportunities.


* Develop short- and long-term selling strategies, mapping stakeholder structures to ACI's agenda.


* Manage the end-to-end sales cycle, from proposal through contract and post-sales support, maintaining accurate CRM records and pipeline hygiene.


* Stay current on ACI products, enhancements, and industry trends, addressing competitive pressures with informed customer conversations.


* Ensure compliance with corporate policies and risk management requirements.

Required Knowledge, Skills & Experience


* Bachelor's degree or global equivalent.


* 10+ years of experience in enterprise sales, with a proven track record of selling complex payment solutions to Tier 1 retailers.


* Strong leadership and relationship-building skills.


* Excellent verbal and written communication skills.


* Deep understanding of payment industry trends, competitive offerings, and market drivers.


* Ability to manage complex sales cycles and...