Program Manager (Custodial Operations - AM Shift)

Required Security Clearance Level: Active Top Secret/SCI (With Polygraph)- Mandatory Shift: Monday- Friday 7:00am - 4:00pm (60-minute lunch)Salary: $110,000.00 per yearEssential Functions:


* Complies with all Agency policies and procedures and follows contract specifications


* Establishes and maintains positive relationships with government facility staff


* Accepts service requests and with CA approval provides service based on agreement


* Oversees day to day operation of assigned contract


* Personally observes work performed during all shifts on a regular basis


* Meets with supervisory staff regularly to facilitate process improvement


* Establishes job task schedules per contract specifications


* Reviews and responds to inspection/deduction reports


* Assures a high level of quality in performance of all work


* Resolves quality issues through a quality control program and staff training


* Establishes inspection procedures and guidelines for supervisors


* Conducts safety training and implementing of safety procedures and policies


* Keeps SDS book current and chemical list updated


* Hires, evaluates, and supervises all staff members


* Trains supervisors to perform to contract specifications


* Establishes training through vendors


* Schedules general maintenance and floor care services


* Prepares schedules and maintains daily time records for staff


* Maintains payroll and supply costs within budget.


* Inventories and orders supplies and uniforms with approval of the CA


* Receives and acts on reports and requests from contracting office personnel


* Presents ideas and recommendations to Contracts Administrator based on contract needs


* Analyzes, reviews, and suggests solutions to operational challenges


* Available within one hour during normal working hours and within two hours after hours to respond to contracting officer


* Attends meetings with government, facility, and customer representatives


* Observes, manages, and provides feedback to all staff to ensure accurate job completion


* Ensures compliance with dress code and personal hygiene standards for self and staff


* Complies with and ensures staff compliance with all building and security requirements


* Acts as supervisor, if back-up system fails


* Works cooperatively with HR to sustain employment for individuals with disabilities


* Ensures timely, accurate completion of time studies (if applicable), evaluations, and employee communications


* Works with outside agency staff and job coaches to aid Chimes employees


* Passes and complies with CPR/First Aid training

Secondary Functions:


* Serves as a liaison with community agencies and job coaches to aid Chimes employees


* Assists in the planning and implementation of staff development programs


* Assumes other duties, responsibilities, and special projects as needed



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