ServiceNow Platform Architect - Manager

ServiceNow Platform Architect - Manager

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity.

Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape.

Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

Recruiting for this role ends on 12/31/2026.

Work You'll Do

Deloitte provides ServiceNow risk and security services in the following areas based on the client's immediate and long-term needs.

By coupling our business and cyber risk process functional experts on platform automation and integration with our security domain leaders across consulting services, Deloitte can provide a full spectrum of services including:

Advise - process and strategy roadmaps, implementation plans and business case development, quantitative return on investment, program and target operating model, data strategy & governance, risk & control framework, content definition & standardization, training and end user enablement

Implement - configuration and as needed, customized, solutions on ServiceNow Security Operations (Security Incident Response and Vulnerability Response) and Integrated Risk Management (IRM) applications utilizing accelerators via pre-built templates and proofs of concept

Operate - manage Cyber Security programs ranging from keeping the lights on for the client's environment (e.g.

upgrades, access help desk) to full-service use case development and dashboards

As a ServiceNow Manager - Platform Architect, you will serve as the technical architecture authority across multiple client engagements, designing end-to-end ServiceNow solutions that span the full spectrum of cyber and risk modules.

This is a senior architecture role.

You will own solution design from pre-sales through delivery, creating architecture blueprints, defining integration strategies, and making platform design decisions that shape how our clients operationalize their cyber and risk programs on ServiceNow.

You will support multiple engagements simultaneously, provide architectural governance across the practice, and serve as a trusted technical advisor to both client executives and internal delivery teams.

Some examples of what you will do include:


* Owning end-to-end solution architecture for ServiceNow cyber and risk implementations, from initial discovery through production deployment and transition to operations


* Designing and documenting comprehensive technical architecture including platform configuration strategy, data architecture, integration patterns, security models, and scalability considerations


* Leading pre-sales technical efforts including solution scoping, architecture presentations, technical due diligence, level-of-effort estimation, and proposal development


* Supporting multiple concurrent engagemen...