Quality Engineer

Your Job

We are seeking a Quality Engineer to support customer satisfaction and continuous improvement initiatives.

In this role, you will serve as the voice of the customer, partnering with manufacturing and cross-functional teams to resolve quality concerns, drive corrective actions, and improve overall performance.

Key responsibilities include leading root cause investigations, managing customer and internal corrective actions, and utilizing problem-solving tools such as 8D, 5-Why, and cause-and-effect analysis to prevent recurring issues and enhance the customer experience.

What You Will Do


* Lead the end-to-end corrective action process for customer, internal, and manufacturing quality concerns, including complaint investigation, containment, quality alerts, ownership assignment, verification of effectiveness, timely customer response, closure, and documentation using 8D or similar problem-solving tools.



* Facilitate MRB meetings and support disposition of non-conforming material, including investigation, coordination, and communication with impacted teams and customers.



* Support root cause analysis and continuous improvement using quality tools such as Pareto charts, flowcharts, fishbone diagrams, FMEA/PFMEA, and statistical analysis.



* Coordinate communication between engineering, manufacturing, quality, and customer-facing teams to ensure issues are clearly understood and actions are completed.



* Support inspection and process controls, including final inspection, FAI validation, GR&R studies, key process variable reporting, operator training, and quality data analysis.



* Maintain the NCR system and partner with supervisors to drive timely closure and effective corrective actions.



* Support internal, registrar, and customer audits by coordinating action completion, verifying effectiveness, and supporting ISO 9001 & IATF 16949 QMS requirements.

Who You Are (Basic Qualifications)


* Minimum 2 years technical experience in a manufacturing or quality-related field



* Knowledge of 8D problem-solving methodology



* Experience with analysis and quality tools such as Pareto charts, flowcharts, cause and effect diagrams, and root cause analysis



* Strong organizational and interpersonal skills with excellent oral and written communication



* Strong computer and problem-solving skills including Microsoft Word and Excel



* Ability to effectively interface with customers

What Will Put You Ahead


* Associate or bachelor's degree in an Engineering or technical discipline



* Product experience in medical devices, automotive, or electronics manufacturing



* Experience with Statistical Process Control (SPC) knowledge and quality data analysis skills



* Working knowledge of ISO 9001:2015 or IATF 16949 standards



* Knowledge of injection molding, plating, or assembly operations

This position is not eligible for Visa Sponsorship

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