Shipping Coordinator

Role Overview: MAGNA-TILES is looking for an experienced Shipping Coordinator to join our growing Operations team.

As America's #1 Magnetic Building Sets Brand, we're experiencing tremendous growth across global markets and are looking for a motivated, detail oriented professional to help ensure our products reach customers accurately, efficiently, and on time.

As the Shipping Coordinator, you will serve as the primary liaison between Warehouse Operations, Customer Operations, Transportation providers, and customers to coordinate the daily execution of outbound shipments.

You'll play a critical role in supporting wholesale, retail, and direct to consumer fulfillment while helping drive continuous improvement in our shipping operations.

We've maintained an entrepreneurial and pioneering spirit throughout our 25+ year history.

Today, our culture is fast-paced, collaborative, and fun, united by one purpose: to promote meaningful play for kids worldwide.

This position reports to the Customer Operations Manager and partners closely with teams across Operations, Warehouse, Sales, Inventory Control, and Planning.

Key Responsibilities: Shipping & Transportation Coordination Coordinate daily outbound shipments across wholesale, retail, and direct to consumer channels.

Schedule parcel, LTL, and full truckload carrier pickups while ensuring on time departures.

Coordinate inbound and outbound freight activities, including scheduling deliveries, managing dock appointments, and communicating with carriers to ensure efficient warehouse flow.

Monitor shipment status and proactively resolve delays, exceptions, and service issues.

Serve as the primary point of contact for transportation carriers and logistics partners.

Shipping Documentation & Compliance Prepare and verify Bills of Lading (BOLs), shipping labels, packing slips, and all required shipping documentation.

Manage shipment execution and documentation through customer vendor portals (e.g., Target Partners Online, Wal-Mart Retail Link, Amazon Vendor Central, and other retail platforms), ensuring compliance with routing, appointment scheduling, and shipping requirements.

Ensure all shipments comply with customer routing guides, retailer compliance requirements, and carrier specifications.

Maintain accurate shipment records and shipping documentation.

Support freight claims, shortages, damages, and shipment investigations.

Operational Coordination Partner with Warehouse Operations to prioritize outbound shipments and ensure orders are staged, complete, and ready for pickup.

Coordinate expedited shipments and customer specific shipping requests.

Communicate shipment status, transportation issues, and delivery updates to Customer Operations, Sales, and other internal stakeholders.

Collaborate with Planning, Inventory Control, and Operations to quickly resolve shipping challenges and minimize customer impact.

Continuous Improvement Identify opportunities to improve shipping efficiency, accuracy, and transpo...