Technical Product Owner- SAP SM

About the Role
Schneider Electric is accelerating the digital transformation of its global Services business, and we are seeking an experienced Technical Product Owner (TPO) to help define and deliver the next generation of Service Management capabilities across the enterprise.

As part of Schneider Electric's Enterprise IT organization, you will serve as the technical owner for the Services domain, partnering with Product Management, Solution Architects, development teams, and strategic implementation partners to drive business transformation through modern SAP and Salesforce-based solutions.

This role sits at the center of a major multi-year Service Management transformation program that is currently moving from design into build, with pilot deployments, global rollouts, and platform modernization initiatives already underway.

This is an opportunity to own a critical business domain, influence solution architecture and roadmap decisions, and help shape how Schneider Electric delivers service operations at scale.

You will work across complex ERP landscapes, guide implementation partners, support Agile delivery teams, and ensure that solutions align with both business objectives and enterprise technology strategy.

If you are passionate about SAP Service Management, enterprise transformation, solution design, and driving measurable business value through technology, this role offers the chance to make a significant impact on a highly visible and strategic program.
Role Responsibilities
As a Technical Product Owner - Services, you will:


* Provide technical and process expertise and drive solution and process standardization.


* Provide leading practice on design decisions and drive resolution with Product Managers/Owners.


* Confirm process scope and required customizations with Product Managers/Owners.


* Work with Product Managers/Owners to identify and quantify value drivers.


* Work with Solution Architects and provide functional input and expertise to development of the Solution Roadmap and Architecture Runway.


* Participate in and support Scrum teams through sprint planning, execution, documentation, and delivery of user stories.


* Help teams segment, sequence, and prioritize work efforts.


* Drive development and testing of technical solutions.


* Assist in addressing risks and clearing impediments.


* Provide guidance and guardrails to ensure solutions remain aligned with the overall vision.


* Encourage innovation and problem-solving to address user concerns without customizations.


* Help teams identify test scope and verify that end-to-end processes are appropriately covered.


* Drive defect resolution and remove roadblocks.


* Collaborate with Functional and Development teams to ensure delivery of user stories within predefined sprints.


* Work with Change Management on stakeholder engagement activities.


* Help develop and execute comprehensive cutover plans encomp...