Payments-Digital & Design-Senior Product Delivery Associate

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.

In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Digital & Design, you are trusted with enabling the delivery of products in a stable and scalable way.

Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities



* Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies


* Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements


* Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources


* Facilitates the delivery process for major project deliverables including Project Plan, Business and Functional Requirements, Analysis & Design (participation and sign-off), Internal and External readiness & post go-live support to clients, utilizing shareable project manager tools to manage and create visible progress updates for key stakeholders.


* Manages project initiatives supported on global client-facing platforms.

This includes managing projects on a day-to-day basis to deliver on-time and on-budget per business specifications


* Supports the development and approval of the project's business case


* Manages project life cycle phases, such as Initiation, Development (requirements, design, build, test), and Implementation (implementation and project closure)


* Coordinates and leads "virtual team" resources located in multiple global locations

Required qualifications, capabilities, and skills



* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Demonstrated performance in either product management or relevant domain area


* Experience executing operational management and change readiness activities


* Experience in product deployment processes


* Direct and manage business partners, technology resources, subject matter experts, user interface design, QA, UAT, and all other groups involved in the end-to-end process needed to define, design and deploy product capabilities


* Strong communication skills with both verbal and written

Preferred qualifications, capabilities, and skills



* Developed knowledge of the product development life cycle


* Possesses knowledge of electronic banking products and systems, including high and low volume payment systems (SWIFT, Money Transfer, ACH)


* Demonstrates strong relationship management skills.

Proven ability to quickly build trust and rapport with others in order to structure problems, build co...