WINE STEWARD LEAD

As an associate of Kroger, the basic objective of your position is to highly satisfy our customers by providing exceptional customer service in a safe and clean environment to ensure the customer's return visit.

We accomplish this in many ways including, but not limited to; treating our customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.


* Previous comparable experience



* Conduct yourself in a professional manner, displaying a positive attitude, speaking highly of the company in the presence of customers or other employees.


* Respond to customer's questions and requests in a courteous and helpful way.


* Follow the established uniform and grooming policies.


* Follow all company policies and procedures.


* Understand and adhere to the shrink guidelines.


* Remove merchandise from the pallet and sorting into groups according to which area of the store it is stocked.


* Load merchandise onto carts to be placed on designated shelves, either in the back room or onto the sales floor for proper display.


* Follow merchandizing plan and guidelines to promote ad items.


* Engage and upsell product to customers.


* Conduct wine tasting and demo event according to company plan.


* Communicate and follow up with vendor to maintain proper inventory.


* Must be able to read codes on shelves and merchandise labels.


* Manually attach price labels to each item.


* Remove merchandise from the back room for stocking on sales floor shelves and build special sales displays on the sales floor.


* Operate a manual pallet-jack.


* Operate the powered pallet stacker or "straddle stacker" (if over 18 years of age).


* Check a price, this requires knowing the location of all items.


* Take trash to dumpster.


* Operate the baler (if at least 18 years old).


* Sweep and/or mop spills, etc.


* Climb a ladder, as much as 10 ft.

above floor level to hang signs, change light bulbs, etc.


* Help prepare for inventory.


* Must be able to perform the essential functions of this position with or without reasonable accommodation.