Housing Services Case Manager

This Housing Services Case Manager is responsible for the provision of case management services to residents for our unhoused and/or shelter clients.

Responsibilities include administering required assessments, service plan development, monitoring, support, and serving as an advocate for the homeless.

Other responsibilities include provision of appropriate counseling services and follow-up activities, assistance in identifying and securing permanent housing, managing occupancy and physical maintenance of the housing units, dealing with landlords, coordinating services with agency programs and other organizations, developing and maintaining reports, files, and complying with HMIS requirements.

This is a full-time, 36-hour a week (Tuesday-Friday) position.

The wage range is $21.51 to $28.68 per hour.

Essential Functions Assess Needs of Homeless Families and Individuals Interview homeless individuals to determine immediate and long-term needs and review circumstances surrounding their current situationComplete client risk assessments & other assessments required per grant guidelinesDetermine client needs regularly and address barriers to achieve personal and economic stabilityProvide intensive case management to clients with severe mental, physical, and substance abuse issues Develop Short and Long-Range Goals Based on the needs assessment, develop plans for obtaining housing while utilizing person strengths to achieve self-sufficiency.Develop a formalized written goal plan containing short-range as well as long-range goals with objectives and responsible parties for each.Develop benchmarks for determining progress toward meeting goalsEstablish and maintain regular home visits with participating families and individuals to monitor their progress toward completing their goalsDevelop and maintain records and files to document client progress and to evaluate the quantity and quality of services providedMaintain accurate records in both CAP60 and ClarityMaintain housing assistance payment calculations.

Coordinate Service Plan with Other Organizations and Volunteers Based on knowledge of human service programs, make appropriate referrals for short and long term assistance and conduct follow-upDevelop coordination linkages with personnel from other service agencies to promote a coordinated team approach to individual casesServe as an advocate for clients when necessary, make referrals to all appropriate community resources and coordinate services with other providersAct as a contact for school districts and early childhood programs to ensure little or no disruption in the education of homeless children.

Assist in Securing Permanent Housing Assist clients in locating permanent housingIdentify resources to assist in paying housing costs, such as those ordinarily available through housing authorities or human service department agencies, and negotiate lease and payment arrangements with landlords and participantsAssist clients in completing applications f...