Dental Front Desk Associate

Dental Front Desk Associate Join our growing dental practice where we value teamwork, professionalism, and providing an exceptional patient experience.

We offer a competitive salary, a comprehensive benefits package, paid time off, and opportunities for professional growth.

If youre organized, patient-focused, and thrive in a fast-paced environment, wed love to hear from you.

Position Requirements Minimum of 2 years of experience in a dental office settingExperience in a high-volume environment handling patient scheduling, phone communication, or customer serviceProficiency with Microsoft Office and dental practice management softwareStrong understanding of dental terminology and procedures (preferred) Key Responsibilities Deliver an outstanding patient experience through efficient and courteous serviceSchedule patients accurately and maintain a productive, full schedule for multiple providersCollaborate with the Dental Office Manager on daily front office operationsConfirm appointments and proactively fill cancellations or gaps in the scheduleReview and maintain the daily schedule to ensure accuracy and efficiencyExplain treatment plans and assist patients in prioritizing and scheduling careVerify and interpret dental insurance benefits; educate patients accordinglyProcess pre-authorizations and follow up with patients as neededMaintain patient records, including scanning and managing documents in the systemCollect and update financial, medical, and HIPAA documentationGreet patients and manage check-in/check-out proceduresAnswer incoming calls, including new patient inquiries, emergencies, and records requestsCoordinate closely with clinical and administrative staff to ensure smooth patient flowPerform general front office duties and assist with clinical tasks when needed Compensation & Benefits Pay: $18.00$20.00 per hour (based on experience)Paid Time Off (PTO)401(k) with company matchMedical, dental, and vision insuranceLife insuranceShort-term & long-term disability coverageAccident insuranceEmployee discountsOngoing training and certification opportunities Schedule Full-time or part-time opportunities available8-hour day shiftsMondayThursdayNo weekends Work Environment In-person role in a professional dental office setting