Inside Sales Account Manager - Retail (German)

Inside Sales Account Manager - Retail (German)

Dell Technologies portfolio of emerging technologies is enough to get your pulse racing.

But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs.

Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction.

Our team is responsible for selling ground-breaking products by building relationships with customers using both the telephone and email as communication methods.

Our Inside Sales Account Manager team ensures every customer interaction is exceptional and tailored to meet the customer.

The Account Manager for Retail is responsible for driving revenue growth, managing customer relationships, and supporting Dell's retail business through proactive sales engagement, account development, and cross-functional collaboration.

This role focuses on executing sales strategies, identifying growth opportunities, and delivering a strong customer experience across assigned retail accounts.

What you'll achieve:

As an Account Manager, you will support day-to-day selling tasks, learning portfolio depth and sales processes.

You will respond to inquiries, verify availability, and coordinate with operations to meet customer timelines.

You will continuously build product knowledge and contribute to team resources.

Join us to do the best work of your career and make a profound social impact as an Account Manager on our Inside Sales Account Manager team.

You will

• Manage and grow assigned retail accounts through proactive sales activity and account execution support

• Drive revenue growth by identifying upsell, cross-sell, and attach opportunities across Dell's retail portfolio

• Execute account plans and retail programs by coordinating promotional activities, pricing, and inventory discussions

• Collaborate closely with internal stakeholders (account executive, marketing, supply chain, finance, operations) to ensure execution and alignment

• Track performance, analyze sales trends, and forecast accurately to deliver revenue, margin, and KPI targets

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table.

Here's what we are looking for with this role:

Essential Requirements

• Master's degree in Economics & Management (Corporate Sales and Marketing)

• 2-5+ years of inside sales, account management, or retail/channel sales experience

• German and English language proficiency on C1 level (must-have)

• Experience working with retail partners, channel environments, or consumer technology products

• Strong communication, analytical, and problem-solving skills with ability to manage multiple priorities and work cross-functionally in a fast-paced environment

Desirable Requirements

• Experience in technology, hardware, or consumer electronics sales

• Understanding of retail sales motions, promotions, and partner p...