Supply Chain - Intercompany Service Associate

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your role: Intercompany Service Analyst
 

As an Intercompany Service Analyst, you will be responsible for coordinating the movement of products from manufacturing sites to affiliate warehouses, ensuring efficient order execution, regulatory compliance, and excellent internal customer service.

You will work closely with Supply Chain, Manufacturing, Logistics, Quality, and Commercial teams to ensure timely product availability and continuous process improvements.
 

Your Responsibilities:



* Coordinate domestic and international intercompany shipments from manufacturing sites to affiliate warehouses.


* Plan transportation, prepare shipping documentation, and monitor shipments to ensure on-time delivery and compliance with export/import requirements.


* Manage relationships with logistics service providers, monitor performance, and resolve transportation or delivery issues.


* Support export order management, ensuring compliance with local and international trade regulations.


* Investigate and resolve shipment-related issues, including delays, damaged goods, missing documentation, and returns.


* Monitor transportation costs, freight invoices, and identify opportunities for cost optimization.


* Maintain accurate data in SAP and Transportation Management Systems (TMS), ensuring high data quality and process compliance.


* Collaborate with cross-functional teams to support new product launches, supply continuity, and operational improvements.


* Build strong relationships with internal stakeholders and contribute to continuous improvement initiatives across the Supply Chain organization.
 

What You Need to Succeed (minimum qualifications):



* Bachelor's degree in Supply Chain Management or a related field, or equivalent professional experience.


* 2–4 years of experience in Supply Chain, Logistics, Customer Service, or a related area.


* Experience with export order management and shipping documentation.


* Good understanding of Supply Chain processes, including logistics, transportation, warehousing, and international trade.


* Experience w...