Hotel Guest Services Innkeeper, Channel Road Inn & Inn at Playa del Rey(PT & FT Available)

Guest Service Associate - Inn at Playa del Rey & Channel Road Inn As a Guest Service Associate supporting both Inn at Playa del Rey and Channel Road Inn, you'll play an essential role in creating exceptional guest experiences at two unique boutique hotels.

This is a great opportunity for someone who enjoys variety, thrives in a hospitality environment, and has the flexibility to work at either property based on business needs.

From the moment a guest makes their reservation until they check out, you'll be their trusted point of contact.

You'll warmly welcome guests, assist with trip planning, answer questions, resolve concerns with professionalism and care, and help create memorable stays that keep guests coming back.

In addition to providing outstanding guest service, opening shifts include preparing and serving our complimentary breakfast.

This includes baking fresh pastries, preparing breakfast items, setting up and maintaining the breakfast area, and ensuring everything is presented beautifully and ready for guests to enjoy.

We're looking for someone who genuinely enjoys helping others, has exceptional attention to detail, and takes pride in delivering personalized service.

The ideal candidate is adaptable, dependable, comfortable balancing both guest service and food preparation responsibilities, and willing to go above and beyond to exceed guest expectations.

If you enjoy creating welcoming experiences and have the flexibility to work at either property based on business needs, you'll be an integral part of our close-knit team.

When We Need You Open availability required Weekends and holidays required Coverage needed for opening and closing shifts Flexibility to work at either hotel on any day Perks of the Job Paid sick leave Yearly free night at select hotels in the Four Sisters collection Discounted Team Member Rate for you plus a Friends and Family rate Opportunities to learn and grow: we offer certifications and training to help you grow and develop your hospitality career Tax-saving 401K Retirement Plan Opportunity to thrive and grow in an employee-centric work environment Being part of a beautiful and prestigious hotel collection in California What You'll Do Foster a warm and friendly environment for all guests and team members Provide excellent customer service to all guests throughout the entirety of their stay - being ready, willing, and genuinely happy to help guests at all times Provide guests with ideas to enhance their stay: promote upsell packages upon arrival, make local recommendations, and assist guests in making reservations and/or appointments as needed Genuinely connect with guests through multiple channels of communication, including in-person, email, telephone, and text messaging Manage calls to the hotel: answering questions, providing information about the various rooms and current rates/promotions, making new reservations, adjusting or canceling existing reservations, and providing local recommendations Manage ar...