Control Manager - Senior Associate

Join a global Wholesale Lending Services team that supports lending products end-to-end across multiple lines of business.

You'll help shape a proactive risk and control culture by turning program data into clear insights, strengthening governance, and enabling leaders to make confident, timely decisions.

As a Control Management CORE Governance & Reporting Lead in Wholesale Lending Services, you will support the governance, reporting, and continuous improvement of the Control & Operational Risk Evaluation (CORE) program.

You'll partner with stakeholders across the organization to ensure data quality, align to firm expectations, and deliver executive-ready insights that help prevent, detect, and monitor operational, regulatory, and reputational risks.

Job Responsibilities


* Oversee CORE governance for Wholesale Lending Services, ensuring alignment to firmwide expectations and strategic initiatives


* Coordinate collection, aggregation, reporting, and analysis of CORE program data


* Review and interpret program-related data to identify themes, trends, and actionable insights


* Identify process improvement opportunities and drive efficiencies through clear feedback and practical solutions


* Develop high-quality presentations and materials for management and stakeholder forums


* Serve as a CORE subject matter expert and primary point of contact for the Wholesale Lending Services controls community


* Promote a proactive risk and control culture supported by consistent evaluation practices and effective change management


* Support program strategy execution, including data quality controls and adherence to applicable service-level expectations


* Prepare data and analysis to support executive-level annual assessment activities


* Adapt quickly to a changing environment by assessing impacts, prioritizing work, and responding effectively to new needs

Required Qualifications, Capabilities, and Skills


* Bachelor's degree or equivalent practical experience


* Experience in financial services, with exposure to controls, audit, quality assurance, operational risk management, or compliance


* Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Visio)


* Strong analytical and critical-thinking skills, with high attention to detail and ability to synthesize large datasets


* Excellent written and verbal communication skills, including the ability to influence senior stakeholders


* Demonstrated ability to build partnerships and collaborate effectively across teams


* Ability to manage competing priorities in a fast-paced, results-driven environment

Preferred Qualifications, Capabilities, and Skills


* Experience using the Control & Operational Risk Evaluation (CORE) system


* Strong networking, relationship-building, and stakeholder management skills



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*To be eligible for this role, you must be authorized to work in the United States.

We do not offer any type o...