Product Manager - Global Banking Platform

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees.

As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.

Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.

As a Product Manager in Consumer and Community Banking Operations - Global Banking Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities



* Develops a product strategy and product vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Defines product strategy and vision to maximize customer and business value.


* Leads discovery and market research, translating insights into a prioritized roadmap.


* Owns and continuously refines the product backlog to align delivery with strategic outcomes.


* Establishes a metrics framework and tracks success measures (cost, features/functionality, risk posture, reliability).


* Partners with product teams to intake and manage new feature/enhancement requests through delivery.


* Coordinates across upstream/downstream stakeholders to assess impacts, document changes, and drive aligned execution.


* Drives GBP onboarding and core capability adoption; influences quarterly planning (Jira/Jira Align) and ensures clear communications (status updates, release notes, production issue engag...