Dockmaster General - 1st Shift

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.

You know that a positive work environment creates happy employees, which boosts productivity and dedication.

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

1st Shift, Monday - Friday 7:00am - 3:30pm

As a Dockmaster General, you will serve as the primary point of contact for all dock-related activities, ensuring the safe, efficient, and timely movement of trailers in and out of the facility.

This is a hands-on leadership role that partners closely with operations, transportation, safety, and customer teams to execute daily dock activities while modeling accountability, operational discipline, and customer service excellence.

What you'll do on a typical day


* Champion operation safety as well as support of hand tools and dock-related equipment, as required


* Serve as the primary point of contact for all loading and unloading dock activities, coordinating trailer movements to support daily operational priorities


* Manage and sequence trailer docking, release, and yard flow, applying knowledge of trailer anatomy and fleet safety standards


* Monitor dock conditions and exercise stop-work authority when unsafe conditions are identified; follow proper escalation procedures


* Partner daily with site operations, transportation, yard services, and customer-facing teams to prioritize multiple tasks and competing demands


* Communicate professionally with internal and external stakeholders, maintaining a strong customer service mindset


* Ensure dock activities align with process guidelines, safety standards, and site SWIs, seeing tasks through to completion


* Support dock and yard organization in alignment with 7S workplace standards


* Conduct regular visual inspections and maintain high observational awareness to identify risks, inefficiencies, or potential delays


* Use Microsoft Office 365 and Google Suite tools to track activity, communicate updates, and document issues


* Provide coverage and operational support to site leadership and Lead peers as needed

What you need to succeed at GXO

At a minimum, you'll need:


* Experience working in a warehouse, distribution, dock, yard, or transportation-related environment


* Demonstrated ability to coordinate dock or yard activities in a fast-paced operation


* Working knowledge of trailer docking, release procedures, and trailer anatomy


* Ability to work outdoors in all weather conditions and across varied terrain


* Proven ability to follow defined processes, safety standards, and escalation protocols


* Strong communication skills with the ability to engage in daily customer-facing and cross-functional interactions


* Comfort using Microsoft Office 365 and/or Google Suite applications

It'd be great...