Lead Teller

At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back.

This is an environment where you will be rewarded, valued, and celebrated for your hard work.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities.

We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.

Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities.

The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace.

We believe in investing in our employees, their families and our communities.

Job Description:

Location: Sioux Falls, SD
Company: First PREMIER Bank

About the Role

Manage a cash drawer and balances it daily according to teller performance standards and keeps accurate record of money, official checks and gift cards involved in customer transactions.  Provides exemplary customer service, staff training, supervision and coaching of the branch teller staff.

Job Duties and Responsibilities 

Essential duties and responsibilities include the following.

Other duties may be assigned.


* Execute PREMIER customer service by greeting all customers promptly, processing transactions accurately and efficiently, maintaining confidentiality, and understanding the features and benefits of First PREMIER Bank’s products and services.


* Partner with the Branch Manager to coordinate staff schedules, workflow, and ensure effective operation of all parts of the branch, including consistent PREMIER customer service standards.

Also performs branch opening and closing duties independently.


* Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory and internal codes of conduct.


* Monitor security procedures by communicating alerts, key assignments, dual control for key/combinations, cash audits, updating notification lists, training and updating procedures, assignment of alarm codes, distribution of alarm packets, and responding to alarms at the branch.


* Process transactions including deposits and withdrawals, cashed checks, Savings Bonds, and receipt of payments (loans, credit cards, credit lines).


* Review transactions override requests for accuracy to perform overrides as needed.


* Assign and oversees Vault, drawer, and TCR responsibilities.


* Review account information, help customers and tellers with complex problems or questions and keep customer info...