Teller

Are you looking for an organization that values your experience? Are you a skilled customer service professional ready to take your career to the next level? If so, keep reading! Tropical FCU (TFCU) is a Sun-Sentinel Top Workplace EIGHT years in a row.

Being part of TFCU will provide you with opportunities to engage by learning, growing, contributing, collaborating, and developing professionally.

Join us for a great employee experience focused on engaging employees and members alike.

As a Branch Teller, you will play an essential role in delivering world-class service to our members by providing efficient, accurate, and friendly financial transactions.

You will be responsible for processing member transactions, promoting credit union products and services, and maintaining a high level of professionalism and compliance with all regulatory requirements.

This role will involve achieving performance metrics, including transaction accuracy, member satisfaction, and sales targets, all while contributing to the overall success of the credit union.

GENERAL RESPONSIBILITIES: As a Branch Teller, you will play an essential role in delivering world-class service to our members by providing efficient, accurate, and friendly financial transactions.

You will be responsible for processing member transactions, promoting credit union products and services, and maintaining a high level of professionalism and compliance with all regulatory requirements.

This role will involve achieving performance metrics, including transaction accuracy, member satisfaction, and sales targets, all while contributing to the overall success of the credit union.

JOB SPECIFIC DUTIES Member Interaction & Transactions Approach the members and visitors by greeting and welcoming them to the credit union in a courteous, professional, and timely manner, ensuring a world-class experience every time.Accurately process member transactions, including deposits, withdrawals, loan payments, and the sale of cashiers checks.Post transactions to member accounts and maintain accurate member records.Balance cash drawers daily and handling cash dispensers, assist with ordering cash, balancing ATMs and other cash dispensers.

Handle member transactions promptly and efficiently while maintaining a high level of accuracy.

Achieve optimal transaction handling time, meeting the target while still delivering a superior service experience to members.Research and report discrepancies to the supervisor.

Sales Referrals & Cross-Selling Review member profiles to identify and recommend relevant credit union products and services based on individual needs.Actively refer and cross-sell products and services to enhance the member experience and meet goals.

Achieve personal referral sales targets by identifying referral and cross-sell opportunities and utilizing the TFCU Integrity Sales techniques.

Work to meet or exceed a target referral and cross-sell ratio.Actively participate in sales promotions and campaigns to me...