Regional Banking Manager

Under the direction of the SVP, Retail Sales the Regional Manager II provides leadership and oversight for a large retail branch network across multiple markets or higher-complexity regions.

The Regional Manager II partners with Member Experience Managers and cross-functional teams to ensure consistent execution of retail strategies and alignment with organizational goals.

This position typically oversees 7 or more branches, supports multiple or high-complexity markets, and manages a regional portfolio of $1B+ in total deposits.

Key Responsibilities



* Regional Leadership and Performance: Provide leadership, coaching, and direction to Member Experience Managers establish clear expectations and accountability; promote relationship-based service culture; conduct regular branch visits; monitor performance trends and develop action plans.


* Sales Growth and Business Development Partnership: Support regional deposit, loan, membership, and relationship growth; partner with Business Development Team Lead; ensure branch teams identify and refer business opportunities; reinforce branch ownership of member relationships; promote sales routines and engagement strategies.


* Community Engagement and Financial Literacy: Serve as a visible leader in the region; participate in community events and financial literacy initiatives; ensure branch engagement in local communities; strengthen Credit Union’s reputation and impact.


* Operations, Risk, and Compliance Partnership: Partner with Operations Manager to ensure operational execution; enforce policies, procedures, and compliance; identify risks and collaborate on corrective action; promote efficiency and accountability.


* Financial and Performance Management: Monitor regional results and analyze data; support budget planning and expense management; communicate updates and action plans to senior leadership.


* Talent Development and Leadership: Recruit, develop, and coach Member Experience Managers; provide performance feedback; partner with HR on employee relations and leadership development; build leadership pipeline and foster a positive culture.


* Cross-Functional Collaboration: Collaborate with internal partners; communicate regional needs; support organizational initiatives; share best practices and promote consistency.

Core Skill Competencies



* Communication and relationship-building abilities: Excellent verbal and written communication skills for effective interaction.


* Leadership, coaching, and people development skills: Ability to inspire and guide teams to achieve sales objectives.


* Data and analytical skills: Proficiency in analyzing sales data and market trends to make informed decisions.


* Problem-Solving: Strong ability to identify issues and develop creative solutions.


* Time Management: Efficiently manage time and prioritize tasks to meet deadlines.


* Member Focus and Ability to lead multiple branch locations: Deep understan...