Order Management Specialist

Beltservice Corporation has an immediate opening for an Order Management Specialist on 1st shift (Monday through Friday 8:00 a.m.

to 4:30 p.m.).

The Order Management Specialist is responsible for the accurate and timely processing, release, and maintenance of customer and production orders throughout the manufacturing process.This role serves as a critical link between Sales, Production, Planning, Customer Service, and Supply Chain by resolving order issues, maintaining system integrity, supporting ERP processes, and facilitating communication that enables on-time delivery and exceptional customer service.

The ideal candidate will embody our CompanysCore Values: Get it Done -Complete the task at hand with minimal supervision.

Be a team player who is self-sufficient.

Solve problems with a can-do attitude.

Be positive and "all-in" when doing your job.Raise the Standard -Strive to continuously improve yourself and the organization around you.

Do not accept mediocrity.

Be open to learning and be willing to teach.

Have vision and understanding to be the best in the industry.Do the Right Thing -Put the greater good above all else.

See the big picture and know the value of honesty and integrity.

Be both humble and confident.

Lead by example.Passion for Service -Be responsive and dedicated to the customer.

Do not over promise.

We measure success in this role through a variety of indicators, including: 1) production order accuracy, 2) on-time order release, 3) reduction in order-related production disruptions, 4) ERP data integrity, 5) timely resolution of order issues, 6) support of on-time customer shipments, and 7) continuous improvement participation and implementation.

Responsibilities & Duties Order Processing & Management Monitor and manage the Order Management mailbox, order tracking systems, and associated workflows.

Review, release, andmaintainconfigured production orders to ensureaccurateBills of Material (BOMs), routings, material requirements, and production requirements.

Create, revise, and manage production order change requests as customer or operational needs evolve.

Make necessary corrections to sales orders and production orders tomaintain system and production accuracy.

Issue andmaintainsub-production orders asrequired.

Ensure order configuration accuracy and resolve system-related order issues prior to production release.

Production Scheduling & Support Coordinate with Planning, Scheduling, and Production teams to identify and resolve order-related constraints affecting delivery performance.

Monitor priority and late orders, communicate status updates, and coordinate recovery plans to support on-time shipment goals.

Obtain revised production dates when necessary and communicate updates to Sales and Customer Service teams.

Assistwith order prioritization activities that support efficient manufacturing flow and customer commitments.

Investigate production challenges that originate from order configuration, master data, scheduling, or...