Clinical Manager - Whatcom and Everett Triage

Clinical Manager - Full Time

$91,555.76- $133,382.67/yr DOE

Bellingham & Everett, WA

Lead Clinical Teams.

Strengthen Crisis Triage Services.

Compass Health is seeking a Clinical Manager to provide clinical and operational leadership across our Whatcom Triage program in Bellingham and MARC Triage program in Everett.

This role supports two essential crisis triage programs serving individuals experiencing urgent behavioral health needs.

As Clinical Manager, you'll provide direct supervision to a multidisciplinary team, support daily clinical operations, guide complex clinical decision-making, and help ensure services are timely, coordinated, and aligned with best practices, regulatory requirements, and agency standards.

This position divides time evenly between the Whatcom and MARC Triage programs to provide consistent onsite leadership and support.

Same-day travel between the two sites is generally not required.

What You'll Do


* Provide direct supervision, coaching, performance feedback, and development support to multidisciplinary staff, including Clinicians, Mental Health Technicians, Peer Counselors, and Care Coordinators.


* Support hiring, onboarding, training, staff engagement, and ongoing workforce development.


* Provide real-time clinical consultation and oversight for risk assessments, crisis intervention, disposition planning, care coordination, escalation needs, and complex or high-risk cases.


* Ensure clinical services are delivered in accordance with best practices, agency standards, and applicable regulatory requirements, including DOH, WAC/RCW, and Medicaid standards.


* Support accurate, timely, and complete documentation in the medical record, including documentation review and co-signature for interns and licensure-track staff as required.


* Coordinate daily clinical operations across both triage sites, supporting staffing adjustments based on program volume, client acuity, and operational needs.


* Identify workflow inefficiencies and implement improvements that strengthen coordination, standardize processes, and improve cross-site consistency.


* Monitor program performance indicators, including documentation timeliness and quality, throughput, admission flow, staff productivity, and service delivery trends.


* Participate in quality improvement initiatives, audits, compliance reviews, and the development and implementation of protocols, procedures, and workflows.


* Work closely with the Clinical Nurse Manager and Operations Manager to support coordinated clinical operations, effective communication, and alignment across behavioral health, nursing, and operational functions.


* Participate in the program's on-call rotation.

What You'll Bring


* Master's degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or another behavioral health-related field.


* Active Washington State associate clinical license required, such as LMHCA, LSWAIC, LMFTA...