Outlet Store Sales Associate (Full Time)

Libbey’s historic outlet store is looking for an energetic, customer-loving Sales Associate to join our team. 

Are you the next smiling, customer-loving face of Libbey? Do you thrive in a fast-paced environment, love helping customers find great deals, and know how to make a sale sparkle? Then we want to meet you! Perks include employee discounts, healthcare benefits, 401(k) with match, Paid Time Off, and a fun, team-driven atmosphere.

Step into a role where every day is a new chance to connect, sell, and shine!

RESPONSIBILITIES


* Welcome customers by greeting them and offering assistance


* Stock shelves with company product, check in outside vendor merchandise as it arrives


* Direct customers by escorting them to racks and counters, suggesting items


* Advise customers by providing information on products


* Help customers make selections by building customer confidence: offering suggestions and opinions


* Document sales by creating or updating customer profile records, if applicable


* Process payments by totaling purchases, processing checks, cash and store or other credit cards


* Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest


* General housekeeping including cleaning the break room and employee restrooms

 

REQUIREMENTS & QUALIFICATIONS


* High School diploma or GED required


* Strong customer service skills


* Retail experience, preferred


* Excellent verbal communication skills


* Strong teamwork and interpersonal skills


* Strong sense of urgency to meet deadlines


* General math skills

PHYSICAL DEMANDS & WORK ENVIRONMENT


* Frequent sitting, using hands/fingers to operate office tools and sampling equipment


* Frequent speaking/listening in face-to-face and/or telephone conversations


* Occasional standing/walking in both office and factory environments


* Occasional reaching above shoulders, stooping, kneeling, and/or crouching

COMPETENCIES FOR SUCCESS


* Take Control: ask for the direction and support you need to attain mastery of your objectives and ownership of your professional development.


* Be Engaged & Committed: lean in to learn, engage, and contribute, resulting in increased performance and personal satisfaction from your work.


* Be Accountable: hold yourself responsible for achieving your goals and successfully executing against the organization's initiatives.


* Overcome Constraints: avoid letting perceived roadblocks limit your ability to solve problems, address challenges, and develop innovative solutions.