Clinical Governance Officer, UK

1.

Case Coordination & Investigation - Coordinate and support the end to end management of governance matters including incident reporting, safeguarding concerns, professional standards issues and unexpected findings.

Support fact finding, evidence collation, documentation and drafting investigation outputs.

Promote adherence to governance policies and support implementation of the governance strategy.

2.

Incident & Risk Management - Manage and monitor incident reporting systems, support investigations, track actions arising from incidents and complaints, contribute to risk register maintenance, and support trend analysis.

Track learning outcomes, support thematic summaries and learning feedback.

3.

Clinical Audit & Effectiveness - Coordinate clinical audit activity, support data collection and reporting, monitor audit recommendations and help measure performance against quality indicators.

4.

Stakeholder Liaison & Communication - Act as a point of contact for governance queries, working with operational teams, clinical colleagues, and external agencies to support case progression and shared understanding.

5.

Governance Process Improvement & Assurance Support - Support the development and refinement of governance tools, policies, procedures, templates, reporting dashboards and processes, contributing to continuous improvement.

Attendance at Stakeholder, Clinical Governance Framework Board meetings as and when required by the Clinical Governance Lead /Head of Clinical Governance.

6.

Regulatory Compliance & Process Improvement - Support preparation for inspections, maintain accurate governance records and contribute to development of governance documentation, templates and quality improvement initiatives.

Support preparation of documents for Regulatory Body Fitness to Practice Concern

7.

Any other duty required by the line manager commensurate with the nature, level, and scope of the role.

Key Internal Stakeholders & Relationships

• Head of Clinical Governance

• Clinical Governance Leads

• Clinical Director

• Safeguarding Lead / Designated Officer

• Operational Managers and Service Delivery Teams

• Quality & Audit Teams

• HR / Employee Relations

• Safety and Wellbeing Teams

Key External Stakeholders & Relationships

• Local Authority Safeguarding Teams

• Professional Regulators (where applicable)

• Commissioners / DWP

• External agencies involved in information requests / investigations

• CQC

Qualifications & Experience

Essential

• Experience in governance, quality assurance, safeguarding, risk management or regulated environments.

• Experience reviewing, interpreting and summarising complex information.

• Knowledge of incident reporting and investigation processes.

• Understanding of audit methods and quality improvement principles.

• Strong written communication skills including drafting concise summaries and investigation reports.

• Ability to organise workload, manage multiple...