Accounts Receivable Coordinator

Join Our Team Bermuda Village is seeking a detail-oriented and customer-focused Accounts Receivable Coordinator to join our Finance team.

This position is responsible for ensuring the accuracy of resident billing, managing accounts receivable, administering third-party insurance billing, and providing exceptional customer service to residents and their families.

The ideal candidate is organized, analytical, and committed to delivering accurate financial services while maintaining a compassionate, resident-centered approach.

Essential Responsibilities · Manage resident census activities by reconciling daily, weekly, and monthly census information with Nursing and Admissions to ensure accurate billing and resident account records.

· Prepare, review, and process resident billing, including monthly invoices, new admissions, discharge billing, account adjustments, and required financial reports.

· Administer all third-party insurance billing, including preparing and submitting claims, coordinating required documentation, monitoring claim status, resolving billing issues, and following up to ensure timely reimbursement.

· Serve as the primary point of contact for residents, families, and responsible parties by explaining billing statements, resolving account inquiries, and providing supporting documentation.

· Manage accounts receivable and collection activities, including monitoring delinquent accounts, preparing collection correspondence, participating in financial review meetings, and ensuring compliance with applicable state and federal collection regulations.

· Maintain accurate financial records by reconciling petty cash, safeguarding confidential resident and financial information, and ensuring compliance with HIPAA and organizational policies.

· Collaborate effectively with Nursing, Admissions, Finance, and other departments to ensure accurate resident financial records and timely billing.

· Perform additional billing, accounting, and administrative duties as assigned while providing exceptional customer service and supporting the Finance team.