Slots Manager

REPORTING TO: General Manager CLASSIFICATION: Management, Exempt, Regular, Full Time SECURITY CLEARANCE: CLASS III BENEFITS: Eligible employees (working 30 hours or more) to receive medical, dental, and vision insurance, 401 (k) retirement plan, life and accidental death and dismemberment insurance, flexible spending accounts, supplemental life insurance, and employee assistance program.

Additional benefits include company-paid holidays, sick leave, vacation, paid jury duty, paid bereavement leave, and employee discounts.

INTRODUCTION Reporting to the General Manager, the Slot Manager is responsible for coordinating and exercising functional authority for planning, control, and integration of all gaming and Slots department activities.

The Slot Manager is responsible for effectively monitoring the overall performance of electronic gaming devices and video lottery department personnel, ensuring proper staff levels, gaming machine mix, and video promotions that will result in the highest profitability and growth of Kla-Mo-Ya Casino MAJOR DUTIES AND RESPONSIBILITIES The SLOT Manager must maintain the honesty of the Slot machines and instruct Slot staff to protect the integrity of Kla-Mo-Ya Casino.

1.

Responsible for the effective oversight of the Slot machines and Electronic System Operation maintenance and repairs.

2.

Responsible for developing, initiating, and enforcing all departmental policies to ensure compliance with Internal Controls.

3.

Responsible for ordering/purchasing and maintaining proper parts/supplies and inventory, which includes inventory control of all incoming sensitive materials.

4.

Assist Guest Relations and Marketing in the implementation of all video promotions to include assisting in the operation of the Bonus Club.

5.

Ensure jackpot/printed payout voucher redemption is carried out under departmental policies and procedures.

6.

Develop and implement all video game moves and changes in the floor plan in conjunction with compact, S/T MICS, and all governing documents and requirements.

7.

Work closely with all the other departments within the Casino to ensure prompt, professional, and courteous customer service on the gaming floor.

8.

Promptly resolve guest complaints regarding the Slot department.

9.

Exercise the full range of supervisory duties.

Perform overall work schedules, and personally discuss the progress of work and problem areas as they arise.

Recommend employee training and ensure that training opportunities are provided.

Resolve complaints or minor grievances and advise employees on matters related to less than adequate performance.

Keep employees informed of management policies and goals for the Slot department.

10.

Perform supervisory functions, including, but not limited to, staffing, schedules, performance evaluations, leave requests, and employee development.

11.

Ensure Slot staff provides a positive, professional, and courteous customer atmosphere on the gaming floor.

12.

Required to maintain a weekly log ...