Lead Guest Security / Support Specialist 3 - Men's Guest Services

Hope Lives Here! At Nashville Rescue Mission, you'll be empowered to influence and impact lives.

Join our team today! Nashville Rescue Mission is actively seeking a full-time Lead Guest Security / Support Specialist 3 to join our Men's Guest Services team.

Are you the right person? Position Schedule: Night Shift (two-week rotating schedule) Week 1: Sunday - Tuesday • 6:00 p.m.

- 6:30 a.m.

Week 2: Sunday - Wednesday • 6:00 p.m.

- 6:30 a.m.

You're alert and on guard.

Are you concerned about the safety and security of those around you? Are you always alert and paying attention to detail? This job requires the ability to stay focused and avoid distractions to ensure the safety of the area you oversee and protect.

You're calm and confident.

A person who doesn't get riled easy is a good candidate for this job.

You must be able to handle disruptions or disputes that might arise keeping your temper in check and maintain control of the situation.

The right person for this job can't react angrily or violently to those who cause disruptions.

You're a go-getter.

The ideal candidate for this position is willing to take the initiative and do whatever needs to be done to complete the task.

You don't mind getting your hands dirty and pitching in to help.

You're strong in your faith.

Sharing the love of Jesus Christ is at the heart of this position.

Your job is to communicate the Gospel and model Christian character.

Are you prepared to share your testimony? Essential Duties: Offers and provides guest assistance and radical hospitality at all times, proactively; with special attention to new guests, ensuring a thorough orientation process.

Assists case managers in completion of guests' initial intake information, after hours or when case managers are not readily available to meet with new guests right away.

Ensures well-organized, safe, and secure lobby area by maintaining a high standard of housekeeping and order.

Abides by all Nashville Rescue Mission policies and procedures, giving priority to safety and security procedures.

Maintains order among guests and protects property, visitors, volunteers, and other guests within Guest Services entry lobby.

Takes charge and directs others in emergencies or other dangerous situations within the Guest Services entry lobby.

Performs weekly walk-through checking facility for repairs or needed replacements.

Supports the Guest Volunteer Program, in cooperation with Case Management.

Receives and distributes all mail.

Greets all entering guests with a warm smile.

Effectively uses ClientTrack for guest registration, incident reports, case notes, and bed assignments.

Communicates with Supervisor and management directly and through incident reporting system.

Exhibits professional appearance at all times by wearing clean jeans or khakis and Mission shirts.

Communicates via two-way radio (walkie-talkie) and/or telephone to a variety of first responders (Police, EMTs, and ambulance) as needed.

Provides front desk assistance i...