Assurance Product Owner

What You'll Do

The Assurance Product Owner position will be a member of the Technology & Operations Services team supporting the day-to-day operation, adoption, and continuous improvement of the technology portfolio used by the Firm’s Assurance practice.

Using an agile framework, this role will work closely with Technology & Operations Services teammates, Assurance professionals, business analysts, developers, and third-party vendors to coordinate needs analysis, backlog refinement, testing, implementation, training, support, and ongoing product administration.

The role is designed to provide broad exposure across the portfolio and develop toward increasingly independent Product Manager responsibilities. 

Teamwork and collaboration are critical.

The Assurance Product Owner will report to the Senior Manager, Product Management for Assurance, who has overall responsibility for the Assurance product portfolio, and partner with other members of Technology & Operations Services, Assurance stakeholders, and relevant Cohen Shared Services functions.

The Assurance Product Owner role will help translate user needs into actionable requirements, keep operational work moving, communicate status and risks, and escalate strategic, technical, or unresolved matters when appropriate

Responsibilities 



* Support the effective day-to-day operation, adoption, and continuous improvement of the technology portfolio used by Cohen & Co’s Assurance service line 


* Support product management activities for technology solutions purchased and/or developed for the Assurance practice 


* Gather and synthesize user needs, operational issues, adoption feedback, practice delivery requirements, and relevant technology trends to inform product decisions 


* Collaborate with the Senior Manager, Product Management for Assurance, business stakeholders, development teams, and third-party vendors to maintain roadmaps, backlogs, requirements, priorities, status updates, and supporting documentation 


* Partner continuously with development teams and Service Line Business Analysts to write and refine stories and acceptance criteria, coordinate testing, document issues, remove routine business roadblocks, and escalate matters requiring strategic direction 


* Develop implementation plans and supporting enablement materials for new products, features, and process changes 


* Technology solutions owned include, but are not limited to:  


* Assurance functionality within CohenWorks – our cross-service line workflow platform 


* The firm’s proprietary independence application used to maintain the firm’s restricted list 


* Third-party applications that support the Assurance service line, such as Retain, Intapp Employee Compliance, Suralink, and ProSystem fx Engagement 


* Support implementation, adoption, and ongoing administration of Assurance technology solutions 


* Prepare and facilitate user training, communic...