Transportation Supervisor

The Transportation Supervisor plans, directs, and oversees the daily operations of the Senior Transportation Program to ensure safe, efficient, compliant, and customer-focused transportation services for older adults.

This position provides direct supervision to transportation staff, manages daily staffing and service delivery, oversees fleet operations, monitors program compliance with applicable federal, state, local, and funding agency requirements, and recommends operational improvements to support high-quality service delivery.

The Transportation Supervisor promotes accountability, continuous improvement, operational excellence, and a culture of safety while ensuring services meet the requirements of ODOT, Council on Aging (ESP), Title III, and agency policies.

Supervisory Responsibilities Interviews, hires, trains, coaches, and develops transportation staff.Provides ongoing supervision, performance management, coaching, and annual performance evaluations.Addresses employee performance concerns in accordance with agency policy.Oversees daily staffing, scheduling, and workload distribution to ensure effective service delivery.Promotes employee engagement, accountability, teamwork, and professional development.

"80" Duties/Responsibilities: Operational Leadership Supervises the daily operations of the Senior Transportation Department to ensure efficient, safe, and customer-centered services.Ensures appropriate staffing levels to meet service demands and oversees scheduling processes in collaboration with transportation scheduling staff.Works within established policies to make operational decisions that balance client needs, regulatory requirements, safety considerations, and available resources.Communicates operational concerns, trends, and recommendations to the Aging Services Director.Participates in agency initiatives and promotes organizational goals within the Transportation Department.

Reviews operational data and performance metrics to identify trends and opportunities for improvement.

Regulatory Compliance & Quality Assurance Ensures compliance with all applicable ODOT, Council on Aging (ESP), Title III, federal, state, and local regulations, funding requirements, and agency policies.Maintains required program records, documentation, certifications, and reports to ensure regulatory compliance.Oversees trip documentation, mileage reporting, client signatures, billing documentation, and required reporting for accuracy and timeliness.

Maintains and updates the Transportation Procedures Manual and related operating procedures with support from the Aging Services Director.Participates in Total Quality Management (TQM) activities and develops reports and corrective actions as needed.

Safety, Risk Management & Fleet Oversight Oversees fleet operations, including preventative maintenance, inspections, licensing, repairs, and vehicle replacement planning.Promotes a culture of safety by ensuring compliance with transportation safety standard...