Director, Facility Management (Onsite, Minneapolis)

Job Description

POSITION SUMMARY:
The Director, Facility Management, is an enterprise leader responsible for setting up and governing the organization-wide strategy for facilities, real estate, and property management.

This role establishes long term vision, standards, and investment priorities across the organization's national footprint and ensures alignment with organizational strategy, financial objectives, and risk management requirements.

This role is accountable for optimizing the employee and donor experience through facilities strategy, while ensuring cost stewardship, compliance, and scalability to support organizational growth.

ACCOUNTABILITIES:
Enterprise Strategy & Governance:
• Establishes organization-wide standards, policies, and governance frameworks related to facilities, property management, space utilization, and real estate transactions.
• Provides long-term (multi-year) portfolio planning, including lease strategies, capital investment prioritization, and footprint optimization.
• Serves as executive advisor on facilities and real estate matters to senior leadership and enterprise stakeholders, ensuring alignment with mission, growth strategy, and risk tolerance.
• Advances enterprise real estate strategy in support of the organization's "be there" strategic theme.

Capital, Financial, & Portfolio Accountability:
• Accountable for enterprise-level capital planning for facilities and real estate, including prioritization of major investments and lifecycle planning.
• Oversee operating and capital budgets at the portfolio level, balancing cost optimization with employee, donor, and operational experience.
• Evaluates financial tradeoffs and makes recommendations to executive leadership regarding facilities investments, revenue opportunities, and long-term financial impacts.
• Ensures alignment between facilities expenditures and enterprise financial strategy.
• Owns enterprise property management governance, including standards, requirements, and performance expectations, ensuring alignment with organizational strategy and risk posture.

Leadership & Organizational Oversight:
• Provides leadership through managers and leaders responsible for facilities operations, property management, and workplace services.
• Sets expectations for leadership effectiveness, talent development, and succession planning within the function.
• Build scalable organizational structures and operating models to support current and future organizational needs.
• Holds leaders and vendors accountable for performance, outcomes, and adherence to enterprise standards.
Vendor Strategy, Risk & Compliance:
• Owns vendor strategy for facilities and real estate services, including selection criteria, performance standards, and governance models.
• Provides enterprise oversight of risk reduction strategies related to facilities, safety, compliance, and business continuity.
• Ensures facilities and real estate operations compl...