CASE MANAGER (CSS)

* Community based position.


* Assist individuals with service needs, developing strategies and supportive, social support networks and coordinating rehabilitation services as specified in the consumer's individual recovery plan.


* Partner with the individual and CORE services provider in the development of the individual service plan.


* Assist the individual with the transitioning between levels of care.

Link and/or serve as advocate with other agencies to garner needed resources for consumers.


* Provides assistance and support in crisis situations.


* Provides assessment, monitoring, and assistance to individuals.


* Establishes professional and ethical relationships with individuals, families, and coworkers


* Provides direct service to individuals; completes all necessary paperwork according to policy; ensures individual meet eligibility criteria or refers to appropriate provider in the community.


* Manages a caseload by ensuring all services are authorized, chart paperwork is complete and current, and consumer charts are closed according to Policy & Procedure.


* Sees a caseload at the frequency defined in the service plan; documents attempt to contact individuals and ISP reviews; completes monthly caseload reports; track appointments and case management.


* Other duties as assigned.