Sr Claims Clerk

Ready to Keep Operations Running Smoothly?
Be the Backbone of Our Claims Support Team!

Join Us as Sr Claims Clerk - Onsite Role | Hauppauge, NY or Muncie, IN

What's in it for you?
Stay Organized: Manage claim files, correspondence, payments, and records with accuracy and efficiency.
Own the Details: Support adjusters by obtaining information, scheduling appointments, and processing claim-related documentation.
Be Essential: Help keep claims operations running smoothly through data entry, file maintenance, and customer communication.

At Crawford, every claim represents a person and a community we help rebuild.

As a Sr Claims Clerk, your claims experience, attention to detail, technical proficiency, and ability to thrive in a fast-paced environment will help keep our processes seamless and efficient.

This is your chance to be part of the One Crawford family-where your work makes a real impact.

✨ Ready to bring your claims expertise to a team that makes a difference? Apply today and help us restore lives!


* High school diploma or GED; or the equivalent in related work experience.


* Minimum 5 years of experience in the claims/liability environment or the equivalent, demonstrating a basic knowledge of computer operations and of claim file systems and procedures.


* Must demonstrate basic knowledge of computer operations and of claim file systems and procedures.


* Proficient in the Microsoft suite of products and like systems.


* Must be capable of working in a fast paced environment.


* Must be flexible, adaptable, and have excellent multi-tasking skills.


* Must be technically proficient.


* Excellent oral and written communication skills are essential.

#LI-EC1


* Under direct supervision, performs a variety of claim clerical support duties for the Service Center or for the Claim Office.


* Matches proper file and/or claim number on unidentified correspondence by use of the various automated systems for mail delivered by USPS/ACS/Unmatched mail queue in ODM.


* Types a variety of material such as letters, benefit notices, or memorandums for medical appointment, attorneys, or external clients.


* Performs control operator functions for various Service Center or Claim Office data systems.


* Retrieves and/or re-files items from central storage facility and maintains accurate records of file activity.


* Receives dock and messenger service deliveries and verifies accuracy of delivered material.


* Prepares outgoing mail for shipment which includes the necessary attachments, wrapping, and sealing.

This will include shipping/receiving computer equipment.


* Performs a variety of clerical duties such as answering telephones, taking messages, dispersing faxes, making payments, sort/preparing files, and data entry.


* Assists in updating jurisdictional notices and manuals used in the office.


* Pulls files from storage for in-house state audits.


* Prepares files in ele...