Senior Lead Site Reliability Engineer

Elevate your engineering prowess to unprecedented levels by joining a team of exceptionally gifted professionals and position yourself among the top echelon in site reliability.

As a Sr Lead Site Reliability Engineer at JPMorgan Chase within the Consumer & Community Banking Data and Analytics team, you will help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems.

Much of our support and software development focuses on optimizing existing systems, building infrastructure and reducing work through automation.

You'll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks.

In this environment you'll take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow.

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Job responsibilities


* Creates high quality designs, roadmaps, and program charters that are delivered by you or the engineers under your guidance


* Provides advice and mentoring to other engineers and acts as a key resource for technologists seeking advice on technical and business-related issues


* Demonstrates site reliability principles and practices every day and champions the adoption of site reliability throughout your team


* Collaborates with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt


* Identify application patterns and analytics in support of better service level objectives


* Design self-healing and resiliency patterns


* Design automated software and product upgrades, change management, and release management solutions


* Works toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations


* Evolves and debug critical components of applications and platforms


* Uses enterprise-authorized AI capabilities within the work environment to accelerate reliability design and operational decisioning (e.g., incident/post-incident analysis and requirements traceability), validating outputs and handling operational data according to sensitivity and security requirements.


* Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., testing/validation automation and production readiness), ensuring traceability/auditability, resiliency, and security controls.

Required qualifications, capabilities, and skills


* Formal training or certification on site reliability engineering concepts and 5+ years applied experience


* Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform.


* At least 2+ years of hands-on experience in architecting, scaling, and providing SRE support for AI/ML platforms an...