DGM - Warehouse Operations

We are currently seeking a Warehouse & Logistics Expert to join our Manufacturing units.

Reporting to the Supply Chain Head, you will be focusing on Warehouse and Logistics areas in Supply Chain function at plant.

The primary responsibility of the role includes (but is not limited to):

Customer order management
Receive orders from DC's & Provide delivery commitment on time.
Provide revised delivery commitment for late orders.
Dispatch FG to DC's and optimize the deliveries & delivery cost.
Liaison with DC & Direct Customers for all issues related to orders, customer priority, forecasts and delivery schedules.
Liaison with Forwarders of Imports and Exports and also with CHA

Key Elements of the role:

Order Booking
Receives order from customers and IG group.

Acknowledge orders for direct customers through email.

Catalog the data in the SAP system accurately.
Coordination with transporters
Interact with transporters / vendors periodically and appraise them about their services.
Receives and gives input for continual improvement.
Receive and verify transporters bills and give clearance to accounts for payment.

Handling the casual workers and Training :
Deal with casual workers and improve their productivity in Material movement, packing and dispatching.
Allocate work effectively and with the given team effectively handle dispatches.
Conduct training on material handling system to all existing and new workers.

Customer Handling:
Communicate promptly to the customers about the dispatch details.

Analyze internal situation and anticipate problems in delays.

Inform in advance in case of such delays.
As a single point of contact with customers and DC, receive all inputs and issues from them.
Work with the internal logistics and other cross functional team to solve the issues quickly and effectively.

FG Dispatch
Ensure movement of Finished goods to appropriate location and update the data in SAP system.
Generate delivery details and ensure packing of materials as per the order specification.
Generate invoice for the packed material.

Generate all other shipping documents, / excise documents.

Required skills:



* 10-16 years of experience in Warehouse, Logistics, Supply Chain, or Distribution Operations within a manufacturing environment.


* Experience in finished goods warehousing, dispatch operations, and transportation management.



* Hands-on experience with customer order management, inventory control, and logistics coordination.


* Exposure to SAP (MM/WM/SD modules preferred) for order processing, inventory management, and shipment tracking.


* Experience working with transporters, freight forwarders, Customs House Agents (CHA), and import/export documentation.


* Proven experience in managing warehouse workers, contract labor, and dispatch teams.


* Strong understanding of warehouse safety, material handling, and process improvement initiatives.

Let us learn about you! Apply today.

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