Accounting Professional - Credit/Collections

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Investigates and analyzes credit risks, completes credit and collection reports.
Position Overview

We are seeking a detail-oriented and motivated Credit & Collections professional to support accounts receivable operations and customer financial risk management.

In this role, you will be responsible for monitoring customer accounts, driving timely collections, and assessing creditworthiness to ensure healthy cash flow and strong customer partnerships.

You will collaborate closely with internal teams and external customers while contributing to process improvement initiatives and supporting a fast-paced organization.

You are responsible for:


* Monitoring accounts receivable activity and identifying overdue customer accounts.


* Contacting customers with past-due balances to collect payment or negotiate installment-based payment plans.


* Researching account disputes and resolving billing discrepancies in collaboration with internal teams.


* Performing account and payment reconciliations while coordinating with the cash applications team to ensure accurate payment application.


* Identifying delinquent accounts that may require escalation or external collection efforts.


* Providing customers with reporting support, including statements, aging summaries, and other requested documentation.


* Building strong communication and partnerships with both internal stakeholders and external customers.


* Analyzing and assessing the creditworthiness of new customers.


* Monitoring outstanding aged receivables across applicable customer accounts to support timely collection efforts.


* Working closely with multiple internal departments to ensure visibility into actions, risks, or issues impacting customer accounts.


* Performing other related duties and supporting additional finance and credit activities as needed.

Minimum Qualifications:


* Bachelor's degree in accounting, finance or related field a plus.


* 1+ years' experience in credit, collections, and accounts receivable.


* Strong communication and interpersonal skills (verbal, written and listening).


* Experience in process improvement and a focus on digitization/automation.


* Flexibility and ability to pivot tasks based on business needs.


* Strong PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)


* Strong attention to detail and enjoy problem solving.


* Enjoy working in a fast-paced environment and able to pivot tasks based on business needs.


* Proficiency with ERP systems and accounts receivable software a plus.

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