Observability Lead Technical Program Manager/ Project Manager

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Enterprise Observability Platforms , you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.

Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.

Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.

With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.

As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

The ideal candidate brings 5+ years of technical program management experience, a strong track record of leading large-scale application migrations, solid observability domain knowledge, and the ability to navigate ambiguity and change with strong analytical, data-driven decision-making.

Job responsibilities



* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions


* Partner with engineering and product teams to define requirements, program success metrics/OKRs, and roadmaps aligned to business outcomes


* Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.


* Drive cross-functional execution across engineering, product, architecture, cybersecurity, and operations to deliver integrated outcomes


* Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum


* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals


* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness


* Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team


* Promotes reuse-first, AI-assisted practices for program governance and reporting, ensu...