Senior Product Associate - Shopping Optimization

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Business Banking Shopping and Optimization, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

You will oversee multiple critical initiatives across at-home and in-branch channels while closely working with designated scrum team and articulated detailed requirements as stories.

Job responsibilities



* Partners with the Product Manager to identify new product opportunities that reflect the needs of our Business Banking customers looking to open a new account through user research and discovery.



* Considers and plans for upstream and downstream implications of new product features on the overall product experience across both web and mobile.



* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.



* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.



* Writes the requirements, epics, and user stories to support product development by working with Engineering, Design, Marketing, Analytics, & other stakeholders.



* Manage sprint backlog, trade-offs, Agile ceremonies & ensures n+2 sprint readiness.

Required qualifications, capabilities, and skills



* 5+ years of experience or equivalent expertise in product management or a relevant domain area.



* Proficient knowledge of the product development life cycle all the way from ideation to release.



* Experience in product life cycle activities including discovery and requirements gathering.



* Developing knowledge of data analytics and data literacy.



* Ability to translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a transparent, prioritized backlog and delivery plan.



* Working knowledge of modern data platforms, UI catalog, AI tools and prototyping, and data quality tooling.



* Strong stakeholder engagement and communication skills; ability to translate technical capabilities into clear business outcomes and articulate trade-offs.



* Skilled in Excel, PowerPoint, Visio, Tableau, Splunk, Confluence, Align, and Jira.



* Hands-on experience with agile product development/software delivery lifecycle practices.

Preferred qualifications, capabilities, and skills



* Strong kn...