Senior Community Association Manager

Senior Community Association Manager - Team Leader Location: San Jose, CA Schedule: Monday - Friday 9am - 5pm with some night meetings to meet business needs.

Hybrid; 3 days onsite/2 days remote.

About RowCal RowCal is a fast-growing, innovative HOA and Property Management company, bringing "The Smarter Way to HOA" to thriving communities across the United States.

Focused on Our Mission "To empower, enrich and elevate HOA communities and the lives of our employees who serve them", we are committed to doing things better with a can-do attitude and joyful spirit that puts HOA leaders at ease.

We'll be a partner who cares, collaborates and creates the best HOA experience for a community.

Our core values of "trust, innovation, fun, and growth" are at the heart of everything we do.

Help us transform HOA communities and make "home" extra special for the members we serve.

You'll love what you do! Role and Responsibilities RowCal Community Managers are responsible for the overall management and oversight of a portfolio of community associations.

At RowCal, the Community Manager is not tasked with all the coordination and execution of all services needed by the community but will act as a liaison between the association board and RowCal's supporting divisions or third-party ancillary service providers.

At RowCal, we view the Community Manager as the association's "relationship manager".

Ongoing Review, coordinate, and respond to homeowner ACC requests.Review and upkeep of all work orders.Oversight of covenants enforcement and issuing violations.Homeowner, Board, and association data administration in CINC Systems.Act as main point of contact for all Board communications through all channels.Administration of on-site association amenities and gate houses.Retention and administration of all association records in SharePoint and WebAxis including, but not limited to, governing documents, rules & regulations, management agreements, service contracts and proposals, homeowner and board communications, vendor communications, etc.Address and resolve all homeowner escalations.Act as liaison between Board of Directors and all RowCal supporting divisions and third-party ancillary service providers.Update and maintain the management plan in CINC Systems as necessary with board meetings, site inspections, vendor meetings, maintenance calendar, WebAxis Calendar, community events, vendor service dates, etc.Drafting and execution of all association communications including statutory notices, newsletters in coordination with the Board/committee, emergency notifications, email blasts, text blasts, etc.

Daily Minimum Approval of all invoices for payment in accordance with association budget and board direction.Review and execution of action items.

Review and return of voicemails and emails.

Weekly Minimum Provide feedback to division Director on all RowCal supporting divisions.Review and process violations and ACC requests.Check on hold invoice status.Review and addressa...