Director of Rooms

About Us

At JW Marriott Anaheim Resort, luxury hospitality meets purpose and possibility.

Located steps from Disneyland® Resort, the Anaheim Convention Center, and the vibrant Anaheim Garden Walk, our modern, design-forward hotel offers associates the opportunity to create meaningful guest experiences at one of Southern California's premier destinations.

With signature dining, a rooftop bar, resort-style amenities, and thoughtfully designed spaces focused on wellness and connection, we pride ourselves on delivering service that is both elevated and genuine.

Our resort is conveniently accessible, with multiple public transit options nearby, making commuting easier for team members across Orange County.

We also support our associates with free parking and complimentary hot buffet meals during breaks, because we believe taking care of our team is essential to taking great care of our guests.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Compensation
Salary Range: $120,000.00 - $130,000.00 Annually

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Support General Manager in managing all aspects of the Rooms Department including Front Office, Guest Services, Housekeeping, and Laundry in order to achieve the guest satisfaction, operating and financial goals of the owner.

Essential Duties and Responsibilities


* Supervise all Rooms Department Managers on daily, weekly, monthly, and annual action plans related to property strategic plan.

Communicate, both verbally and in writing, to provide clear direction to staff.

Help realize and contribute to Rooms Standard Operating Procedures and Policies.


* Develop and execute Room's division budget and revenue forecasts.

Develop and implement controls for expense management.

Utilize labor management tools to schedule and control labor costs.


* As a member of the Executive Committee for the property, the Director of Rooms is expected to help create and execute the financial objectives of the hotel.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Minimum 3 years of management experience, preferably in both rooms and FandB.


* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.


* Able to reso...