Trading Services Manager - Vice President

Help shape how Credit Trading Middle Office delivers results-faster, clearer, and with stronger control.

This role sits at the center of execution, stakeholder alignment, and cost discipline across Trading, Sales, and Operations.

Job summary

As a Middle Office Business Execution & Governance Lead in Credit Trading Middle Office, you will partner directly with the Middle Office Lead to translate strategic priorities into measurable outcomes.

You will navigate a complex corporate environment to accelerate change delivery, establish operating cadence and governance, and ensure consistent communications across stakeholders.

You will maintain a strong engagement rhythm with Front Office Trading and Sales, while partnering with Operations Management to support a controlled, cost-disciplined operating model.

Job responsibilities


* Act as the strategic execution partner to the Credit Trading Middle Office Lead, translating priorities into deliverables, timelines, and outcomes.


* Establish and run operating routines (weekly/monthly governance, steering forums, action tracking, decision logs) to drive accountability and escalation.


* Develop and deliver leadership materials (status updates, executive readouts, KPIs, risk/issue summaries) with clear decisions and ownership.


* Own the middle office communications strategy, including narrative, audience-specific messaging, and proactive stakeholder engagement.


* Maintain a regular engagement cadence with Front Office Trading and Sales leadership to align on priorities, pain points, service levels, and upcoming changes.


* Partner with Operations Management to create transparency across performance, controls, capacity, and delivery commitments.


* Support budgeting activities and enforce cost discipline across the middle office agenda.


* Track headcount and contractor usage; oversee vendor and invoice processes where applicable.


* Build visibility into run-the-business versus change investment, including productivity opportunities and capacity planning.


* Challenge spend and resourcing requests using data, clear outcomes, trade-offs, and benefits realization.

Required qualifications, capabilities, and skills


* Strong understanding of middle office/operations concepts (trade lifecycle, controls, reconciliations, breaks, and settlements/confirmations as applicable).


* Ability to connect Front Office needs with operational delivery and control requirements.


* Excellent written and verbal communication skills, including producing executive-ready materials.


* Proven experience running senior stakeholder forums, governance routines, and escalation paths.


* Strong financial acumen, including experience with budgets, cost governance, vendor/contract management, and/or productivity programs.


* Demonstrated ability to influence without authority and align diverse teams to outcomes.


* Structured problem-solving skills; able to conve...