Technical Program Manager - Strategic Initiatives and Delivery Office

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Technical Program Manager in Consumer & Community Banking Core Engineering Solutions, you will be part of a fast-growing product team responsible for promoting and enhancing the engineering experience across the entire Consumer & Community Banking organization.

Leveraging your deep knowledge of technical principles, practices, and theories, you will develop innovative solutions while effectively managing resources, budgets, and high-performing teams.

Your strong analytical reasoning and adaptability will help you navigate ambiguity and change, ensuring that technology initiatives remain tightly aligned with business objectives.

With advanced communication and stakeholder management skills, you will build productive relationships and influence decision-making to achieve mutually beneficial outcomes.

As a subject matter expert, you will also shape operational plans and risk management strategies, upholding the highest standards of quality and professionalism in service delivery.

Job responsibilities


* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure timely and successful delivery of technology projects and programs


* Identify and mitigate project risks, proactively addressing potential roadblocks and implementing risk management strategies to minimize impact on project or program outcomes


* Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals


* Utilize technical fluency to evaluate and recommend appropriate technologies, platforms, and vendor products for project implementation


* Monitor project progress, adjusting plans and schedules as needed, and providing regular status updates to stakeholders, ensuring transparency and effective communication throughout the project or program lifecycle


* Build relationships with customers to understand challenges and develop solutions to resolve them driving satisfaction and holding a customer first mentality


* Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements


* Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness


* Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards

Required qualifications, capabilities, and skills


* 3+ years of experience o...