Quality Supervisor

For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers.

We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home.

Come see why our associates love working at MasterBrand.

Job Description:

Accountabilities:

Quality Specific Responsibilities:

· Manage Control Plans and maintain quality system requirements.

· Schedule, develop, and manage Layered Process Audits (LPAs).

· Maintain Incoming Supplier Part Inspection requirements and inspection lists.

· Manage ICC audit requirements and Grants Pass quality procedures.

· Utilize AS400 reporting, WRKQRY, QlikView, Qlik Sense, and Power BI for data analysis and reporting.

· Leverage Microsoft Copilot AI, Word, Excel, and PowerPoint to improve reporting and communication.

· Manage and maintain the Grants Pass SharePoint site.

· Administer Microsoft Approvals workflows and processes.

· Field and manage customer concerns, CTQ Alerts, and CAPA activities.

· Analyze customer trends using OBKA, DMRs, and other quality metrics to drive corrective actions.

· Collaborate with Sales and Plant teams to resolve quality issues and improve customer satisfaction.

· Supervise and develop a Quality Team of three employees.

· Participate in and facilitate Quality-related Kaizen events and continuous improvement initiatives.

· Manage calibration programs and measurement system requirements.

· Lead capability studies, Statistical Process Control (SPC), A3 problem-solving, and Gage R&R evaluations.

· Drive process improvements through data analysis, root cause investigation, and corrective action implementation.

General Supervisory Responsibilities

· Interprets, applies, and/or enforces all company policies, programs, rules, regulations, labor contracts, and safety rules.

· Achieves departmental, plant, and corporate goals for safety, quality and productivity.

· Promotes clean, safe work areas thought the plant by continuously checking for hazardous conditions.

· Maintains employee morale by portraying a positive image of the company.

· Develops, directs and manages manufacturing personnel and trains them to properly utilize all equipment and tools.

· Directs manufacturing personnel to maintain product quality and meet customers’ requirements.

· Consistently administers company policies and practices regarding attendance, performance, etc.

· Communicates with employees on a regular basis.

· Participates in activities such as training and safety programs in order to enhance the overall effectiveness of the work area(s) involved.

Knowledge, Skills & Experience:

· Minimum of 3-6 years supervisory experience preferred in manufacturing.

· Maintains the technical and managerial skills required to effectively administe...