The Niello Company Centralized Used Car Buyer

Join The Niello Company - Driving What's Good for Over a Century! If you're passionate about making a positive impact, supporting others, and growing both personally and professionally, The Niello Company is the place for you! We take pride in setting high expectations while valuing every team member, creating an outstanding experience for our customers and a workplace our employees are proud to call home.

Position Summary The Niello Company is seeking a strategic, hands-on Buy Center Manager to lead its centralized vehicle acquisition operation and build the "Niello Buys Cars" brand.

This leader will be accountable for sourcing the right used vehicles, at the right cost, through a balanced portfolio of paid and organic channels.

The role will lead and develop a team of Acquisition Specialists while creating the processes, standards, technology discipline, and performance culture needed to produce consistent acquisition volume and stronger retail and wholesale profitability.

Working closely with store leadership and reporting to the Sales and Finance Director, the Buy Center Manager will translate dealership inventory needs into daily acquisition priorities, improve the customer selling experience, and ensure the CRM serves as the operating system for every opportunity, follow-up action, appointment, appraisal, and purchase.

Required Qualifications Proven experience in used vehicle acquisition, purchasing, appraisal, inventory management, used vehicle operations, or a closely related automotive role.

Demonstrated success leading, coaching, and holding a production-oriented team accountable.

Strong understanding of used vehicle market values, demand trends, appraisal risk, reconditioning considerations, inventory turn, and retail and wholesale economics.

Ability to analyze funnel, source, inventory, and profitability data and convert insights into clear operating decisions.

Strong negotiation, communication, collaboration, and conflict-resolution skills.

Demonstrated ability to implement, manage, document, and improve processes across teams or locations.

Proficiency with CRM systems and a willingness to use the CRM consistently as the primary tool for workflow management and accountability.

Professional judgment, urgency, attention to detail, and the ability to balance customer experience with financial discipline.

Valid driver's license and an acceptable driving record.

Ability to obtain and maintain any sales or occupational license required for the position.

Preferred Qualifications Experience leading a centralized acquisition or buy-center operation serving multiple dealership locations.

Experience managing paid consumer acquisition sources, organic sourcing programs, and source-level return on investment.

Experience launching or scaling an automotive acquisition brand, digital retail program, or consumer-facing lead operation.

Working knowledge of digital marketing, local search, reputation management, lead routing, CRM automation, and per...