Program/Project Manager - Vice President

You will help strengthen the consistency and credibility of monitoring and testing across the firm by performing independent quality reviews.

You'll partner with global stakeholders to identify themes, elevate emerging risks, and drive practical improvements to testing quality and control coverage.

As a Vice President, Monitoring and Testing Quality Review within the Testing Center of Excellence, you will execute independent quality reviews of monitoring and testing activities to confirm alignment with applicable standards, methodology, documentation expectations, and timelines.

You will evaluate whether testing outcomes are consistent, defensible, and appropriately risk-focused.

You will collaborate with testing teams, managers, and control partners to identify gaps, trends, and opportunities to strengthen controls and improve testing effectiveness.

Job responsibilities


* Execute independent quality reviews to confirm adherence to standards, methodology, timelines, and documentation expectations.


* Plan and perform targeted, risk-based quality and data reviews.


* Evaluate test plans and end-to-end testing documentation for completeness, consistency, and defensibility (e.g., risk/control mapping, objectives, sampling approach, test steps, evidence, results, and conclusions).


* Validate that evidence is sufficient, appropriate, traceable, and sourced from authoritative records; challenge incomplete or unreliable evidence and recommend remediation actions.


* Assess data reliability and integrity, the validity of conclusions, and the appropriateness of assumptions.


* Evaluate control design and operating effectiveness and identify control coverage gaps or execution deficiencies.


* Identify, confirm, and communicate key issues, trends, and recurring themes; perform root-cause analysis and provide actionable recommendations.


* Review issues/exceptions for clear condition, criteria, cause, impact, and scope; support validation of severity/ratings where applicable.


* Support issue validation testing and closure decisions by confirming remediation evidence and retesting results meet standards and documentation expectations.


* Communicate review outcomes through timely feedback, clear status updates, and escalation of high-risk concerns; contribute to calibration and coaching.


* Lead continuous improvement initiatives that enhance efficiency, accuracy, and consistency across quality review processes.

Required qualifications, capabilities, and skills


* Bachelor's degree (business, information technology, or related field) or equivalent related experience.


* Experience in financial services risk, compliance, audit, operational risk, operations, or business control management.


* Demonstrated ability to perform quality reviews, assessments, or evaluations using a risk-based approach.


* Working knowledge of internal control concepts and operational risk drivers.


* Strong anal...