Certified Medical Assistant - OBGYN

GENERAL DESCRIPTION The Certified Medical Assistant (CMA) is selected by and is responsible to the Director of Nursing (DON).

All CMAs will float to different stations, clinics and departments as required.

Under general supervision, the CMA provides extensive technical nursing support to the center providers and staff.

The CMA interviews patients and prepares them for treatment and examinations; assists providers with patient care including education, instruction and translation; maintains the examination rooms and equipment in readiness for use; orders and stocks rooms with supplies; performs other duties as assigned and/or relative to the nursing department and cross trains for other nursing departments to achieve organizational goals and program objectives.

A Certified Medical Assistant functions as a member of a collaborative health care team to create and maintain a Patient Centered Medical Home, where emphasis is on excellent communication; support of the patient is provided and tracked in a culturally competent, behaviorally enhanced setting supported by information technology.

Due to the nature of NHHC services, it may become necessary to require employees to work extended hours or other variations of the usual shift to ensure adequate care of patients and to maintain services to the community.

CRITICAL JOB ELEMENTS / PERFORMANCE STANDARDS I.

Must greet employees, customers, patients and general public in person or over the telephone in a courteous manner.

Must use good listening skills at all times.

Demonstrate positive attitude towards other employees, customers patients and the general public with good eye contact, pleasant voice, attentive and responsive to their needs.

Records data regarding the patients medical condition including vital signs, the reason for todays visit and completes the Electronic Health Records (EHR) patient intake.

Prepares the necessary equipment and supplies for sterile procedures, assists as necessary during the procedure and gathers patient information for documentation.

Prepares for and performs non-sterile procedures as instructed by the provider such as collection of non-sterile lab specimens and non-invasive procedures.

Documents in the patients EHR: The chief complaint as voiced by the patient, reason for todays visit.

2.

The providers orders are carried out and documented as per NHHC Nursing Policy and Procedure Manual and PCMH, evidence-based guidelines.

Teaches all patients about health maintenance and disease prevention as instructed by provider or established in the NHHC Nursing Policy and Procedures Manual, ensuring that patients participate in the decision-making process.

Participates in all requirements for (National Committee for Quality Assurance) NCQA and Health Resources & Services Administration (HRSA) accreditation.

Participates in patient care team daily and PRN huddles to prepare for scheduled patients.

Follows up for continuity of care and Patient Portal requests for all lab work don...